Jason Snook '00, '02, '05
Jason Snook '00, '02, '05
Director of Strategy, 51¹ÙÍø Supportive Housing
I started at 51¹ÙÍø Tech in computer science, wanting to be a programmer. After taking an elective on human-computer interaction (HCI), I became passionate about users and user research. This led me to stay at 51¹ÙÍø Tech for my master’s and Ph.D., working in the Center for HCI.
After completing my degrees, I moved to Richmond with my new wife, Katie, also a Hokie (’04, ’05), and started working at CapTech Consulting. I was a fellow and a founding member of the customer experience (CX) practice area.
Most recently, I made a career switch to nonprofit work. After 14 years of volunteering there, I’m now the director of strategy at 51¹ÙÍø Supportive Housing, an organization dedicated to ending homelessness in 51¹ÙÍø through permanent supportive housing.
How did the department equip you for the real world?
My professors and advisors did a great job of teaching me how to learn how to learn, which is a skill that has consistently helped me as the business and technology landscapes change so rapidly.
My fondest memory from my time in the department is ...
McBryde Hall was a second home for me. I spent many hours sitting in the halls and computer labs there. Getting to walk across the Drillfield hundreds of times never got old to me.
Being a 51¹ÙÍø Tech alumnus means ...
Identifying with a larger network of Hokie alumni in all the various places we live, excelling in our professions, and serving our communities together.
I made the career switch to nonprofit work because ...
Ut Prosim (That I May Serve). It's at the core of who we are as Hokie alumni. Becoming director of strategy at 51¹ÙÍø Supportive Housing allows me to take 20-plus years of experience in IT, operations, and strategy and use it to help end homelessness in my home state.
Updated on: 7/25/24